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Frequently asked questions

The number of products in a catalogue depends on the plan you choose. With a plan of Rs.1499/month, you can have ‌100 products in 1 catalogue. Similarly, if you choose other catalogues priced Rs. 2999 or Rs.5999, you get access to having 250 and 500 products in your respective catalogues. You can use the 6 day free-trial , and choose a plan that best suits your catalogue requirements.

Access to the catalog service plan beyond 30 days is simple. You can continue using the catalog service by paying the subscription fee for the next month. This ensures uninterrupted access to your chosen catalog plan beyond the initial 30-day period.

Yes, once you've created an account at shares.jewellerskart.com, you can seamlessly upload and manage your products in the catalog. If you need to remove a product, simply delete the existing one and upload the new product in the dashboard. There are no limitations or restrictions based on what products one can upload, making it convenient to update your catalog as needed.

No. Once you have generated a catalog using one of our plans, you can securely download the catalog and share it anywhere you want to Your catalog is safe with you even if you choose to discontinue your subscription after 30 days.

Sharing your catalog with clients is easy. Download the catalog securely in .pdf format and share it through any preferred channel. Additionally, you can share the catalog on WhatsApp by generating a shareable link. Simply, go to the “Generated Catalogue” section and click on WhatsApp in the share column and effortlessly share the catalogue with your clients and friends whenever you want to.

No, you will not lose the catalogue you've created during the free trial. The free trial allows you to generate up to 4 catalogues with 25 products each. Even if you choose not to proceed with the paid subscription plan, you can continue to access and use the catalogs you've already created.

If you choose to subscribe to a plan midway, you will lose access to the existing plan and will get access to the newly subscribed plan for 30 days from the day of purchase. However, if your catalogue is downloaded securely, then you will have the generated catalogue with you. You will lose the features of the previous plan as and when the new subscription starts.

Once registered, your email address, company name, and logo cannot be changed. If you want to make changes, contact us at [email protected].

Yes, you can cancel your plan at any time with no additional charges incurred.

If you want to change your existing plan, you can simply do so by upgrading it to the next one.

The ideal logo size for your profile is in the ratio of 4:1 or 320*80

The standard banner size for the catalog is 1050*1600. Make sure the banner image you choose fits under the given size requirement only to avoid any inconvenience.

The standard footer image size for the catalog is 990*600. Make sure the image you choose fits under the given size requirement only.

You can change your password by selecting “Forget Password”. A “reset link” will be sent to your email, based on which you can create a new password.